Fairpoint Communications – Bill Payment Options

    Online Payment

    There are separate online portals for business and wholesale consumers. Both of these portals can be accessed separately through their official website. These portals allow customers to check the history and current balance, request any repair services, order services, pay bills, and set up payments on a recurring basis.

    Setting Up The Online Account

    In order to set up the online account, you can call in customer service representative on the following numbers:

    • For Business customers: 1-800-400-5568
    • For Residential customers: 1-800-400-5568

    Customer Portal

    Through this customer portal, consumers can check out their account and services related information, see the status of their appointments and orders, make online payments, and review all their statements.


    PayDQ is the company’s automated system for the payment of bills. Through this system, you can pay your bills using Discover, Visa, MasterCard, or electronic checks. The service is completely free and accessible whenever you want.

    Phone Payments

    You can pay your bills using your phone by simply calling in 1-866-658-9040. However, you will be required to pay a transaction fee of $3.50.

    Check Free Payment

    You can pay your bills in person by going to an authorized biller payment center. You can visit the official site to find out the locations of these payment centers. However, you will be required to pay a transaction fee of $1.50 if you wish to use this mode of payment.

    Mail Payment

    Mail payments should be made using a money order or through checks. Cash payments will most likely not be accepted. You can mail in your payments at the address that has been stated on your billing statement. The addresses are given below as well for convenience:

    New Hampshire And Maine

    FairPoint Communications

    Postal Office. Box No. 11021

    Lewiston, ME 04243-9472


    FairPoint Communications

    Postal Office Box No. 5200

    White River Junction, VT 05001-5200


    For any questions or further assistance, you may contact:

    • Small Business: 1.866.984.3001 Monday – Friday, 8:30 am – 5 pm EST
    • Enterprise: 1.866.984.4001 Monday – Friday, 8:30 am – 5 pm EST
    • Order Services Residential: 1.866.984.2001 Monday – Friday, 8 am – 6 pm EST


    There is a form available online that you can submit in case you have any questions.

    Do you have any other confusion with regards to the Fairpoint Communications bill payment options? Why not get in touch with us by giving us a call? We would be more than happy to help you out and answer any of the questions that you might have. It is always a good idea to clear out all your confusion beforehand so that you do not have to face any trouble later on. Overall, the company has great bill payment options that will prove to be highly convenient for all types of users.

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