Fairpoint Communications has a unique bill payment system that includes several options given to their customers. This makes bill payment fast, reliable, and highly convenient. The various bill payment options provided by the company are discussed in greater detail below:
Online Payment
There are separate online portals for business and wholesale consumers. You can access both of these portals separately through their official website. These portals allow customers to check their history and current balance, request repair services, order services, pay bills, and set up payments on a recurring basis.
Setting Up The Online Account
To set up the online account, you can call in customer service representative at the following numbers:
- For Business customers: 1-800-400-5568
- For Residential customers: 1-800-400-5568
Customer Portal
Through this customer portal, consumers can check out their account and services-related information, see the status of their appointments and orders, make online payments, and review all their statements.
PayDQ
PayDQ is the company’s automated system for the payment of bills. This system allows you to pay your bills using Discover, Visa, MasterCard, or electronic checks. The service is entirely free and accessible whenever you want.
Phone Payments
You can pay your bills using your phone by simply calling 1-866-658-9040. However, you will be required to pay a transaction fee of $3.50.
Check Free Payment
You can pay your bills in person by going to an authorized biller payment center. You can visit the official site to find out the locations of these payment centers. However, you will be required to pay a transaction fee of $1.50 if you wish to use this mode of payment.
Mail Payment
Mail payments should be made using a money order or through checks. Cash payments will most likely not be accepted. You can mail in your payments at the address stated on your billing statement. The addresses are given below as well for convenience:
New Hampshire And Maine
FairPoint Communications
Postal Office. Box No. 11021
Lewiston, ME 04243-9472
Vermont
FairPoint Communications
Postal Office Box No. 5200
White River Junction, VT 05001-5200
Contact
For any questions or further assistance, you may contact:
- Small Business: 1.866.984.3001 Monday – Friday, 8:30 am – 5 pm EST
- Enterprise: 1.866.984.4001 Monday – Friday, 8:30 am – 5 pm EST
- Order Services Residential: 1.866.984.2001 Monday – Friday, 8 am – 6 pm EST
A form is available online that you can submit in case you have any questions.
Do you have any other confusion regarding the Fairpoint Communications bill payment options? Why not get in touch with us by giving us a call? We would be more than happy to help you out and answer any of the questions that you might have. It is always a good idea to clear out all your confusion beforehand, so you do not have to face any trouble later on. Overall, the company has excellent bill payment options that will be highly convenient for all users.